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Dashboard for West Town Surgery

May 2025

Total number of submissions

46

Totals by score

  • Very good: 42
  • Good: 1
  • Neither good nor poor: 1
  • Poor: 1
  • Very poor: 1

Feedback

Quick efficient and friendly service

Appointment with nurse and 2 trainees very professional and friendly felt very comfortable

Seen on time.
Nurse very polite and explained previous test results very well.

Very friendly and professional nurse.

Very good service… talked to Doctor on phone who then asked me to call for face to face on same day

Appointment timing was prompt. Next app made and texted to my phone before I left. Pleasant staff no waiting about.

Polite staff,
Quick service
Nurse was friendly and blood test, quick and easy

Pleasant contact with staff & GP, and GP was responsive to my needs. Treated with respect.

I saw Caroline for a respiratory update and she was very helpful and polite as usual

West town is a very friendly surgery especially when yo ring the receptionist are very helpful and pleasant I've never had any problem getting an appointment .had a phone call from doctor followed by an appointment brilliant service .

Dr Cheema was wonderful. She was welcoming, listened to what I was saying and didn't make me feel rushed.