Dashboard for Woodfield Medical Centre

Phones were extremely busy 8am in the morning but when I eventually got through the receptionist was very efficient I wanted to see a particular GP , had a call from the GP who then made me an appointment that day to see him

The receptionists arose polite and do their best always get me in when they can nothing is too much trouble Doctors are always polite and helpful and do their best

Very pleasant receptionist explained clearly the reason for the call and we very quickly arrived at an appointment date and time

Good. Achieved my expectations

I phoned at 8 My call was returned at 8.30 I had an appointment at 11.20 Thank you

Was waiting 5 weeks to speak to doctor about photos I sent online, even though I explained I was having time off work due to skin condition still had to wait for 3 weeks for telephone appointment

The GP was efficient, also seen on time, which is a first for me. Just a pity I had to wait a few days for an appointment.

Process of joining made simple and straightforward

Efficient and professional on telephone

I got my appointment very quickly and was only waiting 10 minutes before I saw the doctor!

Struggle to get a face too face appointment.

Not one hundred percent happy

This was my first visit to the surgery and I found everyone very pleasant, friendly and helpful. I am so grateful to be a patient at this practice.

Surprisingly offered an appointment same day. The automated screen check in is an easy customer friendly options. Appointment took place at the stated time. Doctor was friendly, confident, asked questions and was honest and open when questions were put to her.

Swift service, with kind, friendly & helpful staff.

Very polite and quick, plenty of space to help with my wife being in a wheelchair.

The whole operation of giving blood as per GP request took no more than 10 mins. Very efficient.😊

I felt like the GP wasn't listening to me. I also had to call 16 times to get an appointment. It took me from 08:00 to 08.22 to get an appointment.

Understanding reception staff able to work around me.
Same day emergency appointment.
Non judgmental mental GP to deal with my gentleman’s issue.

Waiting to long and never get to see the right doctor

I felt that the doctor who called me was very patient and asked all the relevant questions, he has ordered blood tests and arranged a follow up programme.

Appointment was on time.

I was able to book an online face 2 face appointment. It was the only one available I was grateful to get the appointment, probably by luck more than anything as I logged on at 4:30 am.

I have always had the treatment I expect

Prompt, efficient , welcoming

Appointments are relatively easy to arrange and virtually no waiting when at the Doctor's.