Dashboard for Woodfield Medical Centre

Staff always friendly professional and makes sure everything you need has been attended too

I don't think it's appropriate for a receptionist to ask why you would like to see a doctor. They are not qualified to make that decision.

Don’t seem get one to one with a doctor

Very proffesional

The idea of booking yourself in saves time.

All the staff were very polite and efficient.

The doctor only answered one of my problems had no clue whatsoever about any other

Doctor called me back as the first call was cut off .

Receptionist was very helpful after I’d booked the wrong service for my appt, got the doctor to ring me while I waited and could be seen without me having to home and come back.

Because everything was sorted at the time.

Good service

Ease of signing in and speed of being seen

An appointment was quickly made available.
After testing carried out - medication was prescribed. Thorough care and attention was given in a friendly manner.

Got call back for initial contact within 20mins,also calls came through in time window quoted.

Received a letter dated February in late March (the wonders of the postal service) but reception booked me in with no bother. At the appointment, the nurse was very efficient, professional and friendly. Explained everything.

Friendly , informative staff, nobody enjoys a medical appointment but made easy by all involved

My wife got through ok after a short wait, the doctor rang when he said he would and I was seen the same morning

Really pleased with the service I always receive at the surgery

Friendly positive staff always switched on and engaged nothing but praise for this practice and so grateful for the professionalism and pace

Very efficient and compassionate

Very helpful Doctor who took time and explained everything, when the previous Doctor didn’t seem interested in helping me.

Good contact, I particularly liked call back rather than waiting in a queue. Staff helpful and appointments sorted professionally and timely from both reception staff and GP

Didn't listen to my request for help with my knee.Advised to take pain killers everyday and get physio

Everyone that I met was pleasant and helpful

The gp rang me back within 10 minutes of my initial call

I rang at 8am and was 30 on the call back list. A dr ra g me at 10.30 with an appointment at 2.45 the same day. There was a student who was attentive and thorough.

Try to do all you ask if not get advice from others

It's always been good never had any problems with the service

The nurse was very friendly but professional and put me at ease. She answered all my questions and gave me good advice.

Review of recent diabetes results, excellent advice received

Check in through self service system however it did not tell you whether to go to A or B, so had to Que and ask which wasn’t a problem, reception very helpful, doctor was a little late but expected to be, doctor listened to my concerns and provided a plan, then rang me later to say he had also consulted with a colleague and was starting medication earlier, sent prescription to my chemist, and results from test were available with 48 hours on NHS app and what the next steps were.

Can not fault them on anything

Seen on time. Nurse was very pleasant and removed stitches quickly.

Receptionist very pleasant and helpful, appointment on time the Doctor I saw was friendly, answered my questions and explained what he proposed to do. The Diabetic Nurse was a delight to deal with over the phone.

The process was very cumbersome and not very direct although once made the process was carried out effectivey! unfortunately following a discussion with the person concerned the updated report did not address all inaccuracies,

Long wait on phone but managed to secure same day appointment

The nurse was very nice. She was empathetic when I mentioned about the recent bereavement regarding my mum.

Efficient, thorough and friendly.

Running 15 mins late but they did apologise

The staff were very helpful and I received the information I requested very promptly